Phone: 1-509-493-1133
Hours: Mon-Fri 9am-5pm
White Salmon City Hall
100 N Main St.
White Salmon, WA 98672
clerktreasurer@whitesalmonwa.gov
Changes to City Operations Due to COVID-19
The Mayor of White Salmon declared a State of Emergency on Friday, March 13, 2020.
The following changes to City operations have been instituted:
- All City offices are closed to the public. The City continues to operate, and staff can be reached by phone and email., although some employees may be working from home.
- Public Works staff has been split into two shifts in order to maintain continuity of critical city infrastructure — water and wastewater systems and keeping streets open. Due to staff availability being limited, responses to public requests may be delayed but will be responded to in the order and criticalness of the events. The City wants to make sure that water is available to all of its customers.
- Water-shut offs and late payment fees, penalties, and interest have been suspended. However, customers will continue to be billed for utilities. The City encourages utility customers to pay what they can on their utility bills. Utility payments can be made online via Xpress Bill Pay (www.XpressBillPay.com) or by calling City Hall at 509-493-1133. In addition, payments made be dropped in the drop box on the north side of City Hall. These payments will continue to be processed daily.
Questions
During the declared Emergency, questions to City departments can be answered by phone (509) 493-1133 or via email janb@ci.white-salmon.wa.us. Also check the city’s website (www.white-salmon.net) for general city information or the city’s webpage for information related to COVID-19 (www.white-salmon.net/covid19).
Online Payments
Utility payments can be made online at Xpress Bill Pay (www.XpressBillPay.com) or by calling City Hall (509) 493-1133. Please do not make payments related to business licenses, dog licenses, building permits, etc. online – call City Hall and we can process those payments via debit or credit card by phone. Anyone unable to make a payment due to the virus or office closures can defer through the end of the emergency with no penalty. Regular fees will continue to accrue. Lafe fees or penalties will not be assessed.
